External consultants have been brought in to help the beleaguered aged care facility in Bethania manage a deadly COVID-19 outbreak.
Fifteen residents at Jeta Gardens have so far lost their lives.
Yesterday, management apologised to families for what happened during a group zoom call as consultants helped them to move forward.
But some families want the existing management replaced.
Meantime, a vaccine booster clinic is opening at the facility today.
