by | Mar 24, 2022 | Community, Health, Political

Inclusive access to Council services improved

Logan City Council is aiming to improve access for services and infrastructure for people with a disability. 

Council’s Access and Inclusion Plan 2019-2022 identifies 84 actions to be taken across nine priority areas. 

More than 77 per cent of those actions have been delivered with a further 17 per cent  to be completed soon. 

Councillor Laurie Koranski says Council is thrilled to reach another important milestone in providing for all residents. 

“Council wants to ensure as many people as possible have equal access to the services and facilities they need in their lives.

 

“Since the adoption of this plan, Council has been able to roll-out many new initiatives  that support and enhance the lifestyles of City of Logan residents with disability. 

 

“We will continue to engage with residents as we work towards the completion of this  plan and start to prioritise further steps that can be taken in 2023 and beyond.” 

New initiatives include: 

  • The Logan City Council website is Plain Language Pro Gold certified and  accredited (at standard 2.1 and Level AA) according to internationally  recognised Web Content Accessibility Guidelines (WCAG). Logan City Council is the first local government in Queensland to achieve both qualifications.
  • Council will soon offer a live chat service on its website to assist customers.  This daily service will be available from 8.30am until 4.30pm.
  • Local laws were recently amended for drivers who illegally park in disability  parking spaces. The fine was increased from $266 to $533 in line with  changes to state legislation.
  • A dyslexia symbol has been applied to library books printed in a dyslexia friendly font. There are nine libraries across the City of Logan, and online  resources are also available at: Logan City Council Libraries.
  • Council is distributing information and resources to those who need extra  support before, during and after disaster events. These resources are  currently available on Council’s website at: Flood community support, under  ‘Disability support’.
  • Accessible activities are provided as part of Council’s Active and Healthy and  KRANK School Holiday programs. Recent offerings include Adaptive Aquatics  by Aqualogan, and the Possibility Program by the Beenleigh PCYC.

Council also continues to support the deaf community, with AUSLAN-trained staff  available to assist the public in Council’s customer service centres and libraries. 

 

Share on:

More local stories

Recent Stories