Maybe it’s a service you haven’t heard of before in the community, but for many Logan City locals, it’s been a lifesaver.
“We attend all structure fires that Queensland Police Service notify us of,” Founder of the Logan House Fire Support Network Louie Naumovski says.
“We arrive on scene, we get a debrief from the police and fire officers, and our main role is to support those residents of the home that have suffered that loss.”
The not-for-profit charity is a volunteer support network that was created after a tragedy in Logan City back in 2011 when, sadly, 11 people lost their lives in a house fire at Slacks Creek.
Mr Naumovski, who has been a Logan City local for over 20 years, says the service is always there when needed for anyone in Logan, Ipswich, Redlands, and the Scenic Rim. While some organisations and services have limited support hours, usually between 9am and 5pm, Logan House Fire Support Network provides immediate support.
“The main purpose of ours is that we’re an immediate response, a 24 hour service,” he says.
“So if there’s a house fire at 2am, we’ll be on scene not long after, and we will provide assistance so that family is not displaced or isolated or alone. So that person doesn’t have to worry about what to do next. We are there in their hour of need.”
The support network provides guidance moving forward after the initial house fire including emergency accommodation, food, clothing, furnishings, or in some cases, helping them re-house.
“If they are insured, the insurance takes over, but we will certainly guide them through that process,” Mr Naumovski says.
“If they are uninsured, we have a great community and a very giving community so we can easily re-house someone with the kind donations that we receive from the community and abroad to help them get back on their feet.”
Counselling is another service Logan House Fire Support Network can help access for those affected by fire.
“If the worst case scenario happens for them, and it has happened over the years, where there has been a loss of life, we will help assist them moving forward with funeral arrangements, grief counselling and so on,” Mr Naumovski says.
In 2015, the organisation went on to lobby the State Government to mandate photoelectric smoke alarms. These particular smoke alarms detect visible particles of combustion, with research indicating that these types of smoke alarms respond quicker to a wider range of fires experienced in homes. The legislation was passed in August 2016, making Photoelectric Technology the only Smoke Alarm to be installed in Queensland homes.
To learn more about Logan House Fire Support Network or to donate, you can visit their website here.