With many planning to use this New Years long weekend to consider gift returns, Attorney-general and Waterford MP Shannon Fentiman says it’s important for Logan City residents to know their consumer rights if they want to return Christmas presents.
She says refunds aren’t always an automatic right if you or your loved one wants an exchange because you changed your mind, bought the wrong size or chose the wrong colour.
Ms Fentiman says under Australian consumer law, products and services must be of acceptable quality, fit for a specific purpose, match any sample or demonstration model, have no undisclosed debts or hidden charges and match the description given to you by the business or manufacturer.
